- 1.How can I track my order?
- 2.How long will it take for my order to arrive?
- 3.Do I have to pay custom duties and taxes if my order is shipped outside the EU?
- 4.How much are the custom duties and taxes in the EU for my order?
- 4.How much are the custom duties and taxes (outside the EU) for my order?
1.How can I track my order?
Track & trace your order by the AWB number provided in your email.
2.How long will it take for my order to arrive?
Shipping usually takes between 2-3 business days and the parcel will arrive in maximum 14 days.
3.Do I have to pay custom duties and taxes if my order is shipped outside the EU?
Yes, the customer is responsible for all applicable custom duties and taxes for orders shipped outside the EU. This will be a separate charge invoiced by our courier.
4.How much are the custom duties and taxes in the EU for my order?
The transport fee in Europe is €30. We have partnerships with several shipping companies, including FAN COURIER, FEDEX, TNT, UPS and DHL. We offer a convenient and efficient solution for expedited shipping. For services to ensure that the transport remains intact, please ensure that the package does not reach the destination in optimal conditions. Contact us for additional details to plan your book.
For retailers, the shipping costs aren’t free. Please send us an email at firstname.lastname@example.org for more informations.
5.How much are the custom duties and taxes outside the EU for my order?
Custom policies vary widely between countries. Please contact your local customs office for further information. To ensure quick delivery to you, any custom duties and taxes imposed by your government will be paid for on your behalf by our courier and you will be responsible for these charges. You will receive a separate invoice for any applicable custom duties and taxes.